Shipping Policy
We ensure that your order is processed and shipped with the utmost care. Please read our shipping policy carefully before placing an order.
1. Processing Time
- Orders will be delivered within 4-7 working days after payment confirmation.
- Custom or bulk orders may take additional processing time.
2. Delivery Time
- Estimated delivery within 4-7 working days depending on your location.
- Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
3. Shipping Charges
- Free shipping on all prepaid orders.
- Cash on Delivery (COD) is not available.
4. Delivery Partners
- We work with leading courier services like Delhivery, Bluedart, DTDC, and India Post to ensure safe and timely delivery.
- You will receive a tracking number via email/SMS once your order is dispatched.
5. Order Tracking
- Customers can track their order status on our website using the tracking ID provided.
- If there is no update on tracking for 48 hours, please reach out to us via WhatsApp or email.
6. Undelivered or Lost Packages
- If your package is marked as "delivered" but you haven’t received it, kindly check with your neighbors or building security.
- If you suspect a lost package, report it to us within 48 hours of the marked delivery date.
- If a package is returned due to an incorrect address, re-shipping charges will apply.
7. Non-Working Days & Holidays
- Sunday is a non-working day—no processing or shipping is done.
- Orders placed on national or regional holidays will be processed on the next working day.
8. Damaged or Opened Packages
- If you receive a damaged or tampered package, do not accept it from the courier.
- Immediately contact us with images of the package for a resolution.
9. Shipping Restrictions
- We currently ship only within India.
- We do not ship to P.O. boxes or military addresses.
10. Need Help?
📧 Email us: coverdarbaarofficial@gmail.com
📞 Call/WhatsApp: 8810554881 (10 AM – 5 PM, Monday to Saturday)